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M-Duka is a cloud based service that is designed to assist Shop owners manage their businesses more efficiently and effectively. The service is very cost effective and simple to use, you don't need Accountancy or IT skills to use M-Duka. With just a phone, tablet or laptop you can run your Shop from anywhere you are. M-Duka provides real-time reports of your Shop performance.

Better design

The M-Duka is designed for Small & Medium Enterprises, but scales well with bigger businesses. The design is focused at lowering the cost of investment for the SME, in order to allow the SME to better manage their business.

Lowers cost of Investment

The M-Duka was designed to bring sophistication to how you handle your Shops but at the same time encourage simplicity every step of the way. This service will let you manage more than one Shop under one roof, allowing you to get the status of all your Shops right from where you are.

User Friendly

The M-Duka is very easy to use, you don't need to be an IT guru to get your way around the app. M-Duka is designed with simple forms, easy navigation & simple user roles for segregation of duties between users.

Cloud based

M-Duka allows you to access your Shop from anywhere in the world as long as you have an internet connection with good speed. Basically you can view how much purchases, sales and expenses you have done per day by accessing your dashboard by just a single click. You can as well identify the level of stock you have and proactively purchase more stock. You can say goodbye to out of stock situations!

Cross platform support

The M-Duka services can be accessed from any browser and any operating system.

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Frequently Asked Questions

What is M-Duka?

M-Duka is cloud based service that is designed to assist Shop owners manage their business more efficiently and effectively. The service will assists you to capture your Shop activities such as sales, purchases, expenses & stock and later provide status reports that will help you to make informed decisions on how to run your Shop.

Is M-Duka Free?

No, M-Duka is a subscription based service payable in 6 months or 1 year. Please click on the Demo link to contact us for more information.

How do I use M-Duka services?

After payment of M-Duka subscription services, you are entitled to a login account which will be used to access a web page. You can use any browser from a phone, tablet, laptop or PC to open the given URL provided that you are connected to the internet.

Is there any M-Duka Training?

Yes, M-Duka training is offered at a small cost by M-Duka partners. Please click on the Demo link to contact us for more information.

What languages are available?

M-Duka is an international service, current languages supported are Kiswahili and English. More languages will be supported later.

I have technical problem, who do I email?

According to support entitlement, the customer is allowed to access M-Duka call centre via phone call (+255 754 710 506 / +255 762 223 728) or email (support@ft.co.tz).